Gateway international travel health insurance

International travel can be the experience of a lifetime, especially if you are going on the holiday of your dreams. Taking a trip abroad offers international travelers an unparalleled array of sights, sounds and tastes that they could never get at home. In the midst of all the hustle and bustle of preparing for your vacation, it is all too easy to neglect one very important yet often overlooked necessity that no traveler should leave home without: international travel insurance.

  • Coverage overview

    Health emergencies and accidents can be bewildering and frightening even at the best of times. These situations become infinitely more anxiety-provoking in unfamiliar territory. With international travel health insurance, you will never lose precious time trying to overcome the language barrier or struggling to understand the healthcare protocols in a foreign country. Multilingual customer service representatives and claims administrators are available 24 hours a day to walk you through the medical system and see that you get the care you need.

    Before you board that plane or cruise ship, be sure to pack all of the essential clothing, cosmetics, and travel supplies you will require during your stay. Also, remember that international travel medical insurance is as necessary as your passport and just as important as anything else you bring with you. Take the time to check out your insurance options today.

  • Plan highlights

    You have enough to worry about when you’re traveling. Don’t let your medical coverage be an uncertainty. As a solution, Gateway International offers a complete package of international benefits available 24 hours a day. Gateway International provides coverage for U.S. citizens traveling outside their home country for a minimum of 5 days up to a maximum of two years.

    *Maximum Limits | $50,000, $100,000, $500,000, $1,000,000
    *Deductible | $0, $100, $250, $500, $1,000, $2,500

    Injury due to an accident | Each Gateway plan covers the cost of emergency dental treatment and dental procedures necessary to restore sound natural teeth lost or damaged in an accident up to the Maximum Limit.
    Sudden dental pain | Each plan will pay up to $100 for the necessary treatment of sudden, unexpected pain to sound natural teeth.

    INTERNATIONAL EMERGENCY CARE (when coordinated through the Plan Administrator) 
    Emergency Evacuation | Up to $500,000 lifetime maximum (independent of the Maximum Limit)

    Emergency Medical Evacuations | up to $500,000
    Emergency Reunion | Up to $50,000
    Repatriation | Up to $50,000
    Accidental Death & Dismemberment | $25,000 principal sum
    Common Carrier Accidental Death | $50,000 to Beneficiary; maximum of $250,000 per family
    Accidental Death and Dismemberment occurring during the Period of Coverage | $25,000
    * Accidental Loss of life | Principal sum
    * Accidental Loss of two Members | Principal sum
    * Accidental Loss of one Member | 50% of principal sum (“Member” means hand, foot or eye)

    TERRORISM COVERAGE | Up to $50,000 lifetime maximum
    Political Evacuation | Up to $10,000
    Identity Theft Assistance | Up to $500 per Period of Coverage
    Natural Disaster | $100 per day for five days
    Trip Interruption | Up to $5,000
    Lost Luggage | Up to $50 per item of personal property; maximum of $250 per Period of CoverageServices

    Worldwide Medical and Travel Assistance: Included

    How the Medical Insurance Works
    • Coverage and benefits are subject to the deductible and coinsurance, and all terms of the certificate of coverage and Master Policy.
    • Coverage under this plan is secondary to any other coverage.
    • Coverage and benefits are for medically necessary, usual, reasonable and customary charges only.
    • Charges must be administered or ordered by a physician.
    • Charges must be incurred during the Period of Coverage or the Benefit Period.
    • Claims must be presented to IMG for payment within the Period of Coverage, Benefit Period or during the three months immediately following the Period of Coverage.

    Sudden and Unexpected Recurrence of a Pre-Existing Condition for U.S. Citizens(all plans)
    • Up to age 65 with a Primary Health plan – URC up to certificate maximum
    • Up to age 65 without a Primary Health plan – $20,000 lifetime maximum
    • Age 65 + with or without a Primary Health plan – $2,500 lifetime maximum

    Note: Primary Health plan must have existed prior to effective date and during coverage of the IMG plan and the pre-existing condition must be covered under the Primary Health Plan.

    Evacuation Plus Rider
    Provides coverage for emergency medical evacuations for medical conditions that are non-life threatening and evacuations as a result of a natural disaster. Patriot Platinum Non-Life-threatening Medical Evacuation – Up to a maximum of $50,000. Disaster Evacuation – Up to a maximum of $10,000. Requirements: Up to age 65. Available with a minimum of 3 months of coverage regardless of the minimum number of days being traveled.

  • Exclusions

    A Pre-existing Condition is defined as any injury, illness, sickness, disease, or other physical, medical, mental or nervous condition, disorder or ailment that, with reasonable medical certainty, existed at the time of application or at any time during the three years prior to the effective date of the insurance, whether or not previously manifested or symptomatic, diagnosed, treated, or disclosed prior to the effective date, including any subsequent, chronic or recurring complications or consequences related thereto or arising there from.

    Treatment or surgeries which are elective, investigational, experimental or for research purposes.

    War, military action, terrorism, political insurrection, protest, or any act thereof. The Company will not pay for a Political Evacuation if there is a travel advisory in effect on or within six (6) months prior to the Insured Person’s date of arrival in the Host Country.

    Immunizations and routine physical exams.

    Treatment of Temporomandibular Joint or dental treatment, except as expressly provided for in the certificate of insurance.

    Venereal disease, AIDS virus, AIDS-related illness, ARC Syndrome, or AIDS, and the cost of testing for these conditions, and charges for treatment or surgeries which are incurred by any Insured who was HIV+ at time of enrollment into this insurance.

    Pregnancy, childbirth, birth control, artificial insemination, treatment for infertility or impotency, sterilization or reversal thereof, or abortion.

    Injury sustained while participating in amateur or professional sports or other athletic activity which is organized and/or sanctioned, or which involves regular or scheduled practices, games or competition. The following hazardous activities are excluded unless the Adventure Sports Rider is purchased: abseiling, aviation (except when traveling as a passenger in a commercial aircraft), BMX, bobsleigh, bungee jumping, canyoning, caving, high diving, hang gliding, heli-skiing, hot air ballooning, inline skating, jet skiing, kayaking, mountain biking, paragliding, parascending, rappelling, rock climbing, sky diving, snow skiing, snowboarding, snowmobiling, spelunking, surfing, trekking, wind-surfing and whitewater rafting.Racing of any kind, BASE jumping, mountaineering, climbing or trekking above elevation 4500 meters above ground level or without proper ropes or guides; luge, motocross, Moto-X, rodeo activity, ski jumping, whitewater rafting exceeding Class V difficulty, scuba below 10 meters; and/or adventure sports not expressly covered hereunder are excluded regardless of which plan or rider is selected.

    Vision or ear tests and the provision of visual or hearing aids.

    Vocational, recreational, speech or music therapy.

    Treatment while confined primarily to receive custodial care, educational or rehabilitative care, or nursing services.

    Charges, injuries and/or illnesses resulting or arising from or occurring during the commission or continuing perpetration of a violation of law by the insured, including without limitation, the engaging in an illegal occupation or act, but excluding minor traffic violations.

    Treatment for, and injuries and/or illnesses resulting or arising from, substance abuse or drug addiction.

    Injury and/or illness resulting or arising from being under the influence of alcohol or drugs; and injury or illness resulting from operating any type of vehicle after consuming any alcohol or drugs.

    Willful self-inflicted injury or illness.

    Treatment required as a result of or arising from complications from a treatment or condition not covered under the certificate.

    Any services or supplies performed or provided by a relative of the Insured or provided at no cost to Insured.

    Treatment for mental and nervous disorders.

    Organ or tissue transplants or related services.

    Illness or injury where the trip to the host country is undertaken for treatment or advice for such illness or injury, except as expressly provided for in the certificate of insurance.

    Treatment incurred as a result of or arising from exposure to nuclear radiation, and/or radioactive material(s).

  • Additional information

    If your plan is purchased for a minimum of three months, coverage may be renewed (without break in coverage) for a total of up to two years. Renewals are available in whole month or daily increments and may be completed online or by using a paper application, however, renewals of less than one month are available only online. For each renewal of less than one month completed online, you will be charged an additional $5 processing fee. Each insured person must only satisfy one deductible and coinsurance within each 12 month coverage period. Please note: Renewal rates may differ from initial rates.

    Refund Of Premium
    Your satisfaction is very important to IMG and the plan underwriter. If you are not pleased with this product for any reason, you may submit a written request, prior to your effective date, for cancellation and refund of your premium. If you do not have any claims filed with IMG, you may cancel your plan after your effective date, however, the following conditions will apply: 1) you will be required to pay a $50 cancellation fee and 2) only full month premiums will be considered for refunds (e.g., if you choose to cancel your coverage two months and two weeks prior to the date your coverage ends, IMG will only consider the two full months for a refund). If you have filed claims, your premium is non-refundable.

  • Contact us

    If you have any questions regarding IMG or the products located on this website, please contact us. We are available to provide support to our producers and prospective clients. Our contact information is below. Additionally, you may use the online inquiry form. An IMG representative will review your questions or comments, and respond in a timely manner.

    International Medical Group
    2960 North Meridian Street
    Indianapolis, IN USA 46208-4715

    Telephone: 1.317.655.4500 or 1.877.808.7434

    For all claims correspondence, please use the following address:
    International Medical Group
    Claims Department
    PO Box 88500
    Indianapolis, IN 46208-0500

    To submit applications, underwriting information or premium, please use the following address:
    International Medical Group
    PO Box 88509
    Indianapolis, IN 46208-0509

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About your plan
Quality guarantee


Quality guarantee

Your satisfaction is very important to IMG and the plan underwriter. If you are not pleased with this product for any reason, you may submit a written request, prior to the effective date, for cancellation and refund of your premium.