Trip cancellation protection

Gateway offers trip cancellation & interruption insurance that is designed to protect your travel investment from an unexpected delay or cancellation. Whether you are traveling domestically or internationally on business or pleasure, Gateway provides a comprehensive program suited for either individual or group travelers.

  • Plan highlights

    • Cancellation Maximum – Trip Cost $50,000
    • Trip Interruption – 100% of Trip Cost
    • Travel Delay – $500 ($125 per day)
    • Missed Connection – $500
    • Change Fee – $150
    • Reimbursement of Miles or Reward Points – $75
    • Baggage and Personal Effects – $1,500
    • Baggage Delay – $250
    • Accident & Sickness Medical Expense – $20,000
    • Emergency Medical Evacuation – $100,000
    • Common Carrier AD&D – $25,000
    • Rental Car Damage – $40,000
    • Children Under 18 covered at no additional cost per eligible adult insured
  • Additional services

    • Emergency Travel Arrangements
    • Medical Referral
    • Lost Passport/Travel Documents Assistance
    • 24-Hour Medical Monitoring
    • Lost Luggage Assistance
    • Emergency Cash Transfer
    • Embassy or Consulate Referral
    • Legal Referrals
    • Emergency Message Relay
    • Emergency Translations
    • Emergency Prescription Replacement
  • Worldwide coverage

    • Sickness, Injury or Death of Insured, a Family Member, a Travel Companion, a Business Partner or a Child Caregiver
    • Insured’s Primary Residence or Destination Uninhabitable
    • Theft of Passports/Visas
    • Required to Work, Involved in a Merger, Job Loss or Job Relocation
    • Documented Traffic Accident
    • Unannounced Strike
    • Inclement Weather
    • Mechanical breakdown of the Common Carrier
    • Natural Disasters, Mandatory Evacuations
    • Active Military Service
    • A Terrorist Incident
    • Revoked military leave
    • Bankruptcy or Default of travel provider
    • NOAA Hurricane warning at destination
    • Subpoena
    • Jury Duty
    • Quarantine
    • Hijack
  • Exclusions

    Refer to the exclusions from the pamphlet.

  • Contact information

    If you have any questions regarding IMG or the products located on this website, please contact us. We are available to provide support to our producers and prospective clients. Our contact information is below. Additionally, you may use the online inquiry form. An IMG representative will review your questions or comments, and respond in a timely manner.

    International Medical Group
    2960 North Meridian Street
    Indianapolis, IN USA 46208-4715

    Telephone: 1.317.655.4500 or 1.877.808.7434

    For all claims correspondence, please use the following address:
    International Medical Group
    Claims Department
    PO Box 88500
    Indianapolis, IN 46208-0500

    To submit applications, underwriting information or premium, please use the following address:
    International Medical Group
    PO Box 88509
    Indianapolis, IN 46208-0509

For questions call


For questions call



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